AI tools, ebooks and creator training. Explore the studio
Frequently asked questions
Digital Product FAQs
Answers about downloads, courses, AI apps, access, and support.Digital products are delivered electronically. After payment is confirmed, you’ll receive an order confirmation and, when applicable, a download link or access instructions by email. No physical shipping is included unless the listing says otherwise.
Most downloads are available shortly after payment. Courses, AI apps, software, and partner products may require separate setup. If access information is missing, check your spam, junk, and promotions folders, then contact support@toppingtheline.com with your order number.
Follow the instructions included with your order. Some products require an account with a separate provider. Device compatibility varies, so review the product listing before purchasing.
Refund eligibility depends on the product listing and applicable refund terms. Because digital products may be delivered or accessed immediately, some purchases may not qualify for a refund after delivery. Contact support@toppingtheline.com for technical problems, incorrect files, or access issues.
Usage, modification, resale, and white-label rights depend on the specific product license. Review the product description and license terms before sharing, modifying, or distributing files, accounts, or access credentials.
Order confirmations are sent to the checkout email. For questions about an order, download, course, app, or access instructions, contact support@toppingtheline.com with your name, order number, product name, and a brief description of the issue.